Quality Standards
Quality Standards
Quality Policy
We at the Petrolabs India Pvt Ltd shall endeavor for total satisfaction of our customers, by providing quality testing services which are reliable, accurate and timely. We are committed to our quality policy by:
- Maintaining highest ethical standards and professionalism
- Compliance to the best testing practices
- Good housekeeping
- Effective communication
- Meeting the applicable safety, statutory and regulatory requirements
- Implementing, maintaining, reviewing and improving the management system related to quality as per the requirement of ISO/IEC 17025:2005 standard
Quality Objectives
- Minimum customer satisfaction index by 95%
- On time delivery of Test results by 100%
- Maintain good housekeeping and trained the housekeeping people in the areas of lab with proper guidance and safety measurements.
- Giving proper training to employees in equipment handing, testing and calibration as per requirement of ISO17025-2005.
- Maintain the effective communication system between the customer and employee.
- The purpose of the management system related to quality.
- The laboratory shall document the policies, systems, procedures and instructions to the extent necessary to assure the quality of the test
Steps for an effective oil analysis program
Effectively managing your oil analysis program can save your company money, reduce unexpected downtime and extend fluid drain intervals. However, there are simple steps to be followed to see the return on investment (ROI). Here are the key attributes for a successful oil analysis program
Step 1 — Set attainable program goals
Examine your current maintenance practices to determine whether they are helping you accomplish your goals.
Do you want to:
- Reduce unscheduled downtime?
- Reduce labor and repair costs?
- Extend fluid drain intervals?
- Extend equipment life?
- Move from schedule/interval-based maintenance to condition-based maintenance?
Step 2 — Determine the resources you need to run the program
The size of your oil analysis program will determine the number of personnel and resources necessary. Consider the following:
- How many units will be sampled and at what intervals?
- Who will perform any recommended maintenance?
- What information will be documented and reported to management and how often?
- Will oil analysis data be considered when making equipment purchasing decisions?
- What training will be required and who will do it?
Step 3 — Build appropriate equipment lists
Equipment list information should be sent to your laboratory before samples are submitted for processing. When compiling the equipment list, consider the following:
- Component type
- Manufacturer
- Model number
- Lubricant make/Type and Viscosity grade
- Filtration (Y/N)
- Sump capacity
Step 4 - Determine sampling intervals
sampling intervals should be based on the following considerations:
- How critical the unit is to production?
- Operating conditions, including hot/dirty, short trips with heavy loads and excessive idle times
- Repair times, replacement costs and downtime costs
- For proper trending, samples should be taken at regular intervals and from the same point each time.
Step 5 - Take an active role in minimizing sample turnaround time
Don’t compromise the value of your oil analysis results and the laboratory’s maintenance recommendations with unnecessary delays in turnaround time.
- Send sample information quicker
- Ship samples to the laboratory the same day they are taken
- Use a trackable mail service for shipping samples
- Receive all oil analysis results electronically
- Understand laboratory turnaround time begins when the sample is received and ends when results have been sent to the user
Step 6 — Report key results to management
When reviewing your most critical information. The size of your operation and your goals and resources will dictate what you share with management. Some of the data can include:
- Scheduled downtime of equipment
- Reduction in oil costs via extended drain intervals
- Uptime reports
- Failure reductions
- Documentation of cost savings due to oi analysis
Step 7 — Select a laboratory that will help you every step of the way
To realize the true value that an effective oil analysis program can have on your overall business performance, you need to select the right laboratory. In deciding if a laboratory is right for you, consider the following:
- Make a personal visit to the laboratory and understand their testing practices
- Have them send list of instruments/pictures/analyst resources etc via email
- Is the laboratory ISO 17025 accredited?
- Can it perform the testing and analysis you need in an acceptable turnaround time?
- Can you send your samples to the testing location easily?
- Can you always speak with a data analyst?
- Is training and/or field support available?